Virtual Visits
Virtual visits are designed to assess your symptoms and determine a safe path forward—whether that means receiving a diagnosis online or guiding you to in-person care. Some appointments require a physical examination in order for the provider to meet the standard of care and make fully informed decisions. But many appointments can be managed well through virtual interaction. These may include certain visits for:
- Minor illnesses such as colds and allergies
- Minor injuries such as sprains, cuts and scrapes
- Minor flu symptoms
- Sinus infections
- Minor burns
- Rashes
- Conjunctivitis (pink eye)
- Yeast infections
- Urinary tract infections
Virtual visits are covered by most insurance companies in the same way as in-person visits. If you have questions about your cost for a virtual visit, please check with your insurance provider for co-pay guidelines and coverage.
Book a Virtual VisitPaying for Your Visit
We understand some patients are concerned not only about their symptoms but also about the cost of receiving the healthcare they need. At Northwest Urgent Care, we have several options to make your visit more affordable so you can focus on your recovery.
Some of those options include:
- Insurance
Northwest Urgent Care accepts several insurance providers, including HMO, PPO, Medicare, Medicaid and worker's compensation plans. Before your appointment, the office staff can help you estimate what your insurance plan covers. - Self-Pay Pricing with MDsave
High-deductible insurance plan or no insurance? MDsave might be right for you. MDsave is an option for patients to save on out-of-pocket healthcare costs when they pay in advance for services or procedures. Procedure-related fees are packaged into one price, reducing the overall costs and the number of bills to manage. It's easy to get started. Visit MDsave.com/NorthwestHealthcare to learn more. - Patient Portal & Online Bill Pay
Pay your bill online with our convenient, online bill pay system. If you would like to enroll in the patient portal and online bill pay, please contact your provider's office to request an invitation email to the portal. If you are already registered, please log in below.
FAQs
Urgent care is designed for non-life-threatening conditions that require prompt attention, such as minor injuries, illnesses and sports physicals. The emergency room (ER) handles more severe, life-threatening situations. According to recent studies, urgent care patients wait less time and pay less for medical services than they would in an emergency room.
Northwest Urgent Care offers a wide variety of care for illnesses and injuries. We are equipped to diagnose and treat illnesses like colds, flu, ear infections, pink eye, sinus infections and more. We also treat injuries like broken bones, sprains, strains, minor burns, and cuts. Sports physicals are also provided. We care for adults and children of all ages.
No appointment is necessary for urgent care. Walk-ins are welcome, but patients are also able to self-schedule and see real-time availability online.
Northwest Urgent Care accepts various insurance plans - learn more.
Northwest Urgent Care uses InQuicker to allow you to choose your arrival time or schedule a virtual visit. You are able to see real-time availability and choose the time that works best for you.
Use the link for "virtual visit" to schedule online. Once you have scheduled, you will receive an appointment confirmation by text or email with your visit link, which you can access using a camera-enabled smartphone, computer, or tablet. Remember, you must be in Arizona in order to have a virtual visit.
Out-of-pocket costs vary based on your insurance plan. We recommend that you contact your insurance provider to understand your specific benefits.
One of the benefits of facilities like Northwest Urgent Care is that we're open evenings and weekends—when secondary care offices are often closed. Check our locations page for exact hours.
The cost of an urgent care visit can vary, depending on the services provided and your insurance coverage. Learn more here.